Privacy policy

Information We Collect

At LioraGlam, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, phone number, payment information
• Usage Data: Pages visited, time spent, click patterns, device information
• Cookies: Session cookies, preference cookies, security cookies

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Prevent fraud and enhance security

Data Sharing and Disclosure

We may share information with:

• Payment processors to complete transactions
• Shipping carriers to deliver products
• Service providers who assist our operations
• Legal authorities when required by law

We never sell your personal data to third parties.

Data Security

We implement robust security measures including:

• SSL encryption for all data transmissions
• Secure storage with access controls
• Regular security audits
• PCI-DSS compliance for payment data

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent
• Request data portability
• Opt-out of marketing communications

To exercise these rights, please contact our Data Protection Officer at [email protected].

International Data Transfers

As a global business, we may transfer data outside your country of residence. We ensure all transfers comply with applicable laws and implement appropriate safeguards.

Data Retention

We retain personal data only as long as necessary for:

• Order fulfillment and customer service: 5 years
• Legal compliance: as required by law
• Marketing purposes: until consent withdrawal

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email.

Contact Us

For privacy-related inquiries, please contact: