Shipping policy

Shipping Methods

At LioraGlam, we offer multiple shipping options to ensure your fashion items arrive safely and promptly:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• International Shipping: 7-14 business days (varies by destination)

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after 3 PM EST will be processed the next business day.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Destination country
• Package weight and dimensions
• Selected shipping method

Free standard shipping is available for orders over $100 within the continental US.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using our website or the carrier's tracking system.

International Shipping

We ship worldwide! Please note:

• Customs fees, taxes, and import duties are the responsibility of the recipient
• Delivery times may vary due to customs processing
• Some items may be restricted in certain countries

Shipping Restrictions

We currently cannot ship to PO boxes, APO/FPO addresses, or certain remote locations. For special shipping requests, please contact our customer service team before placing your order.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date for lost packages). We will work with the shipping carrier to resolve the issue promptly.

Holiday Shipping

During peak seasons and holidays, processing and delivery times may be extended. Please check our website for updated holiday shipping deadlines.

Contact Us

For any shipping-related questions, please email [email protected] or call our customer service at +1 (800) 555-0199 (Monday-Friday, 9AM-5PM EST).